Website Terms of Use

1. Introduction

Welcome to the website operated by PROMETHEUS ENTERPRISES PTY LTD (ABN 86 697 533 305) trading as thePromoAgency (“we”, “our”, “us”).

These Website Terms of Use govern your access to and use of https://thepromoagency.com.au, including all webpages, campaign pages, articles, images, case studies, downloadable material, forms, functionality and other content made available through the website.

Our website has been developed to provide information regarding our promotional staffing, brand ambassador, event staffing and campaign execution services.

These Terms are intended to protect both users of the website and the intellectual property, reputation and commercial interests of thePromoAgency.

2. Acceptance of these Terms

By accessing or using this website you acknowledge that you have read, understood and agreed to be legally bound by these Terms and will comply with all applicable Australian laws while using this website.

If you do not agree with these Terms, you must immediately stop using the website.

These Terms apply whether you browse the website, submit an enquiry, request a quotation, apply for employment, access campaign case studies, contact us by email or communicate through our forms.

3. Definitions

Business

Means PROMETHEUS ENTERPRISES PTY LTD (ABN 86 697 533 305).

Website

Means https://thepromoagency.com.au, including every page, subdomain, image, article, campaign page and feature made available through that website.

Services

Means all promotional staffing, campaign execution, event staffing, brand ambassador, activation support and related services offered by thePromoAgency.

User

Means any person who accesses the website.

Content

Includes all text, graphics, HTML, CSS, source code, layouts, designs, icons, logos, branding, photographs, campaign images, videos, case studies, articles, written copy, downloadable material, documents and databases.

Intellectual Property Rights

Means all present and future rights relating to copyright, trade marks, registered designs, patents, confidential information, business names, domain names, know-how, trade secrets, database rights and moral rights.

4. Eligibility to Use the Website

You may use this website only if you are capable of entering legally binding agreements, your use complies with Australian law and you do not use the website for unlawful purposes.

If you access this website on behalf of a company or organisation, you warrant that you have authority to bind that organisation to these Terms.

5. Permitted Use

Subject to these Terms, we grant you a limited, non-exclusive, revocable licence to access and use the website solely for legitimate business purposes.

• learning about our services;
• requesting quotations;
• making business enquiries;
• reading articles;
• viewing campaign case studies;
• applying for employment opportunities; and
• contacting our business.

No ownership rights are transferred by your use of the website.

6. Prohibited Conduct

You must not use the website unlawfully, interfere with website security, attempt unauthorised access, reproduce substantial portions of the website, scrape content, harvest contact details, use automated bots, overload servers, introduce malware, impersonate another person, submit false enquiries or interfere with other users.

You must not attempt to reverse engineer website functionality except where permitted by law.

Any misuse may result in access being blocked without notice.

7. Website Content

All information published on this website is provided for general informational purposes only.

Although reasonable care is taken to ensure information is current and accurate, errors may occur, information may become outdated and services, pricing or availability may change.

Nothing published on this website constitutes legal, marketing, business or other professional advice, or a contractual offer.

8. Intellectual Property

Unless otherwise stated, all Intellectual Property Rights in this website belong to PROMETHEUS ENTERPRISES PTY LTD or its licensors.

This includes website design, visual appearance, layouts, navigation, graphics, campaign photography, written copy, HTML code, CSS styling, branding, colour schemes, service descriptions, portfolio material and case studies.

Nothing contained on this website transfers ownership of Intellectual Property Rights.

9. Copyright

All copyright in the website is reserved.

Except as permitted by Australian copyright legislation, you must not reproduce, copy, distribute, publish, transmit, modify, commercially exploit, republish, adapt or create derivative works from any part of this website without prior written permission.

Limited printing or downloading for genuine personal or internal business evaluation purposes is permitted provided copyright notices remain intact.

10. Trade Marks

The thePromoAgency name, logos, branding, slogans, campaign branding and service names remain the property of PROMETHEUS ENTERPRISES PTY LTD where applicable.

Nothing on this website grants permission to use our trade marks without prior written consent.

Unauthorised use may constitute trade mark infringement or misleading or deceptive conduct under Australian law.

11. Campaign Portfolio and Case Studies

Campaign case studies are provided to demonstrate examples of previous work.

Unless expressly stated, campaign outcomes do not guarantee future results, campaign metrics may vary and client circumstances differ.

Campaign imagery must not be copied, downloaded for commercial purposes, reused, edited or republished without written permission.

Any client logos appearing on this website remain the property of their respective owners and do not imply sponsorship, endorsement or an ongoing commercial relationship unless expressly stated.

12. Artificial Intelligence and Automated Access

You must not use automated technology, including artificial intelligence systems, large language models, bots, scrapers or automated agents, to copy website content, extract campaign information, reproduce articles, harvest pricing, build datasets, train AI models, reproduce HTML structures or create competing works substantially derived from our content.

Written permission is required before using any part of this website for AI model training, dataset creation or automated content extraction.

13. Protection of Website Content

The structure, presentation and organisation of this website represent significant investment by thePromoAgency.

You must not copy or substantially reproduce page layouts, campaign page structures, SEO architecture, navigation, HTML structure, CSS styling, original graphics, branding elements, custom icons or campaign concepts.

14. Website Security

You must not attempt to compromise the security or integrity of this website.

Prohibited activities include vulnerability scanning without authorisation, penetration testing without consent, denial-of-service attacks, credential stuffing, brute-force attacks, bypassing authentication mechanisms, exploiting vulnerabilities or attempting administrator access.

We reserve the right to monitor activity, investigate suspected misuse, suspend access, cooperate with law enforcement and pursue legal remedies.

15. Service Information

The website provides a general overview of services offered by thePromoAgency, including promotional staffing, brand ambassadors, event staffing, exhibition staffing, trade show staffing, lead generation staff, product demonstration staff, campaign execution, retail activations, sampling campaigns and experiential marketing support.

Descriptions do not guarantee that every service is available in every location or at every time.

16. Requesting a Quote

Any quotation requested through this website is provided for informational and commercial discussion purposes only.

Submitting an enquiry does not create a contract, reserve staff, secure campaign dates, guarantee pricing or oblige either party to proceed.

Quotes may depend on campaign location, duration, staffing numbers, required experience, specialised skills, travel, uniforms, equipment, weekend or public holiday work and client-specific requirements.

17. No Contract Until Acceptance

A legally binding agreement is not created merely because you browse the website, submit an enquiry, receive a response, receive a quotation or discuss pricing.

A contract will only arise where both parties have expressly agreed to proceed and any applicable booking or engagement process has been completed.

18. Promotional Staffing Services

Actual staffing arrangements may vary depending on client requirements, availability, campaign timing, geographic location, experience required and operational considerations.

Unless expressly agreed otherwise, we reserve discretion regarding the allocation and management of promotional personnel.

19. Campaign Availability

While we make reasonable efforts to accommodate preferred campaign dates, we cannot guarantee staff availability, campaign availability, geographic coverage, last-minute staffing requests, replacement personnel or specialist staff.

Campaign dates are not secured until confirmed by us in writing.

20. Pricing Information

Pricing information published on this website, if any, is indicative only.

Actual pricing may vary based on campaign complexity, staffing requirements, travel, event duration, specialist skills, after-hours work, regional locations and client requirements.

Unless expressly stated otherwise, all pricing is subject to confirmation and may change without notice.

21. Website Accuracy

Although reasonable efforts are made to maintain accurate information, we do not warrant that the website is complete, accurate, current, uninterrupted or error free.

Users should contact us directly to confirm current information.

22. Campaign Results

Campaign examples, case studies and success stories are illustrations of previous work.

Campaign outcomes depend on client products, campaign objectives, target audiences, location, staffing, weather, timing and promotional strategy.

Previous campaign performance is not a guarantee of future results.

23. User Submissions

Where you submit information through this website, you warrant that the information is accurate, not misleading, lawfully provided and free from malicious software.

You remain responsible for all material you submit.

24. Employment Applications

Submission of an employment application does not create employment, contractor status, an interview entitlement or an ongoing relationship.

We reserve the right to decline applications, close recruitment without notice, modify advertised positions or withdraw opportunities, subject to applicable law.

25. Testimonials

Testimonials reflect the genuine experiences of those individuals at the relevant time.

Individual experiences vary and testimonials should not be interpreted as guarantees regarding campaign success, staffing outcomes, commercial performance or return on investment.

26. User Content

If you submit enquiries, feedback, suggestions, testimonials, reviews, ideas or comments, you grant us a non-exclusive licence to use that material for the purposes for which it was submitted, subject to our Privacy Policy.

You warrant that your submission is truthful, lawful and does not infringe third-party rights.

27. Privacy

Your use of this website is also governed by our Privacy Policy.

By using this website, you acknowledge that you have had an opportunity to review that policy.

28. Security

You are responsible for ensuring that any device used to access this website is appropriately secured, including antivirus software, operating system updates, browser security and password security.

While we implement reasonable security measures, no website can guarantee absolute security.

29. Website Availability

Access may occasionally be interrupted due to maintenance, software upgrades, hardware failures, internet outages, cyber incidents or circumstances beyond our control.

We are not liable for temporary interruptions to website availability.

30. Third-Party Websites

Links to third-party websites are provided solely for convenience.

We do not control those websites, endorse their content, accept responsibility for their privacy practices or guarantee their accuracy.

31. Artificial Intelligence Disclaimer

Certain website content may be prepared with assistance from artificial intelligence technologies before undergoing human review.

AI-assisted content may contain errors or become outdated, and users should verify important information directly with us where accuracy is critical.

32. Website Improvements

We reserve the right to redesign the website, modify layouts, add or remove functionality, introduce new services, discontinue features, alter navigation or improve user experience without prior notice.

33. Search Engine Content

Search engine results, cached pages and snippets are controlled by third-party search providers.

We cannot guarantee how search engines display our website, cached information, historical copies or rankings.

34. Disclaimer of Warranties

To the fullest extent permitted by law, this website and all content are provided on an “as is” and “as available” basis.

We do not warrant that the website will always be available, uninterrupted, error free, complete, current or free from malicious software.

Nothing on the website constitutes professional legal, accounting, taxation, marketing or other professional advice.

35. Australian Consumer Law

Nothing in these Terms excludes, restricts or modifies any consumer guarantee, statutory warranty or other right that cannot lawfully be excluded under the Competition and Consumer Act 2010 (Cth) or equivalent State or Territory legislation.

Where legislation permits us to limit liability, our liability is limited, at our option, to supplying the relevant services again or paying the reasonable cost of having those services supplied again.

36. Limitation of Liability

To the maximum extent permitted by law, PROMETHEUS ENTERPRISES PTY LTD and its directors, officers, employees, contractors and representatives will not be liable for loss arising from website use, inability to access the website, reliance on website content, downtime, inaccuracies, omissions, third-party links, unauthorised access, lost profits, lost revenue, business interruption, loss of goodwill, reputational damage or indirect or consequential loss.

Our aggregate liability relating to your use of this website will, to the extent permitted by law, not exceed the amount paid by you specifically for access to this website.

37. Indemnity

You agree to indemnify and hold harmless PROMETHEUS ENTERPRISES PTY LTD and its directors, employees, contractors and representatives from claims, liabilities, damages, losses, costs and expenses arising from your breach of these Terms, unlawful website use, misuse of content, infringement of intellectual property rights, false submissions, malicious activity or breach of applicable laws.

38. Confidential Information

Information submitted through this website does not become confidential merely because it is sent to us.

Where confidential information is intended to be exchanged, appropriate contractual arrangements should first be established.

39. Electronic Communications

By communicating with us electronically, including through the website, email or online enquiry forms, you consent to receiving communications electronically where permitted by law.

40. Force Majeure

We will not be liable for delay or failure to perform obligations arising from circumstances beyond our reasonable control, including natural disasters, pandemics, industrial disputes, power failures, telecommunications failures, cyber attacks, internet outages, acts of government, civil unrest, war, extreme weather or supplier failures.

41. Suspension or Termination of Website Access

We may suspend, restrict or terminate access where we reasonably believe a user has breached these Terms, engaged in unlawful conduct, attempted to compromise security, copied content without permission, undertaken scraping, interfered with functionality or submitted malicious content.

42. Variation of these Terms

We may amend these Website Terms of Use from time to time due to changes in legislation, technology, services, operations or security requirements.

The most current version will always be published on this website.

43. Governing Law

These Terms are governed by the laws of Victoria and the Commonwealth of Australia.

You submit to the non-exclusive jurisdiction of the courts of Victoria and courts competent to hear appeals from those courts.

The parties agree to first attempt to resolve disputes through good-faith discussions before commencing proceedings, unless urgent relief is required.

44. Severability

If any provision is found to be invalid, illegal or unenforceable, that provision will be severed and the remaining provisions will continue in force.

45. Waiver

Failure by PROMETHEUS ENTERPRISES PTY LTD to enforce a right or provision does not constitute a waiver.

Any waiver must be in writing and signed by an authorised representative.

46. Entire Agreement

These Website Terms of Use, together with our Privacy Policy and any other documents expressly incorporated by reference, constitute the entire agreement governing your use of this website.

Nothing in these Terms creates a partnership, joint venture, agency relationship or employment relationship between you and PROMETHEUS ENTERPRISES PTY LTD.

47. Contact Details

48. Effective Date

These Website Terms of Use take effect on 12 July 2026 and remain in force until replaced by an updated version published on our website.